Last updated: November 8, 2026
This policy keeps our servers fast and safe for everyone. It is part of our Terms of Service.
Not allowed
- Anything illegal in the country of the server or where you operate, including copyright infringement and selling illegal goods.
- Child sexual abuse material. We report it to the authorities.
- Phishing, malware, scams, or sites that imitate another business.
- Spam or unsolicited bulk email, or sending to bought or scraped mailing lists.
- Attacks on other systems, port scanning, or running open proxies or relays.
- Cryptocurrency mining, torrent clients, game servers or other long-running background processes.
- Content that promotes violence or hatred against people based on who they are.
Fair use of resources
- Each plan has limits on CPU, entry processes, storage and files (inodes). These are listed in the plan comparison and enforced by the server. If a site hits a limit, it slows down instead of affecting other customers.
- “Unmetered” bandwidth is for normal websites. It does not cover file-hosting, video-streaming or download-mirror sites.
- Storage is for your website, its email and its backups. It is not for archiving files that aren’t part of a website.
- Outgoing email is limited per hour to protect our servers’ reputation. Newsletters should go through a dedicated email service.
What happens if the rules are broken
Usually we contact you and ask you to fix the problem. If something puts other customers or our network at risk, we may limit or suspend the site straight away and then contact you. Serious or repeated breaches can lead to the account being closed without a refund.
Report abuse
Email support@arinacloud.com with the website address and details of the problem.